Tag Archives: Marriott Hotels

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Which Password Do You Use to Sign Into Your New Marriott Account?

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Over the weekend I received a bunch of calls and emails from friends and family members telling me they couldn’t sign in to their newly combined Marriott account. If it had only been one or two people I might not have thought much about it. But with this much confusion going on I wanted to dig deeper and see what the issue was.

I hadn’t logged into my own account for a few days, and sure enough when logging into my account after a few failed attempts I realized what the issue was. I’m sharing this just in case you or someone you know is having trouble or is confused. You may want to grab a shot of espresso because this is confusing.

Marriott/SPG linking accounts instructions

Is anyone else confused by this??

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Why I’m Giving the New SPG Luxury Card a Pass

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I’ve been on the fence about whether or not to apply for the new Amex SPG Luxury card and I’ve finally decided to pass. I’ve been a long time Amex customer and have had both the SPG personal and business cards for many years. I used them both, and put as much spend on them as I could. For years all my non-bonused spend went on the personal SPG card and the business card saw heavy use, too.

I really appreciated the Sheraton lounge access that came with the business card. SPG was for many years my number one hotel chain and until the SPG/Marriott merger, SPG was always in my top two. I’ve had multiple amazing SPG hotel stays on four continents.

I never got to Platinum status but did maintain Gold year after year and always felt my Gold status was acknowledged in many generous ways. The merger with Marriott was not one I would have voted for, but then my vote didn’t count :) My SPG cards came out of my wallet and my last Sheraton stay was 8 months ago. Continue reading →

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How to Combine SPG & Marriott Accounts (Points, Lifetime Status & Free Night Certificates)

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Good morning everyone, happy Friday!  I’m not a huge fan of SPG or Marriott and didn’t give too much thought to choosing a reward package, so I’m far from an expert when it comes to the SPG / Marriott merger.  But I did stay at a Holiday Inn Express last night…  But I did just combine my old SPG / new Marriott account with my existing Marriott account, so I wanted to show you the steps and share some of the interesting things about the combination process.  First thing first, I signed into my new Marriott account (old SPG account) and it shows that I have 3,495 Marriott Rewards Points, which sounds right, since I did have 1,165 SPG Points in my account.  It also shows 2 “Standard Redemption Rate” awards – I’m not sure what those are, but I think they are related to my 2 SPG award stays booked on July 11.

a screenshot of a computer

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Marriott Fans, I Need Help!

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Ready for a rant? And this isn’t even about the Marriott/SPG merger, either. I’m not a Marriott loyalist, but I’m no hotel newbie either. It’s a simple task I should be able to do that I can’t. And I’m frustrated. I challenged Grant, as well, and he couldn’t figure it out. I can’t find an email address for a Marriott property so I can email the hotel directly. Surely this has to be doable?? I can do it with Hyatt hotels, and Hilton, too. And used to be able to easily find email addresses at SPG properties. So I’m asking you TWG readers and Marriott loyalists……how the heck do you find an email address for a Marriott property?? It’s not on Google nor on the hotel website. Oh yeah, it’s the Copenhagen Marriott! But I’m hoping someone will be able to tell us in general how to find email addresses for Marriott hotels. Thanks, everyone, for hopefully putting an end to this rant :)

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Marriott Rewards Travel Package Update

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Marriott Rewards official launch day for combining Marriott and Starwood programs came and went, but not without controversy around its Travel Packages. At first Marriott disallowed changes to their Travel Packages and members who had Travel Packages were, to say the least, frustrated by the way Marriott had been communicating all along and especially during the launch period.

Fortunately for Marriott and its members holding Travel Packages, the main two issues have been resolved. Continue reading →