Good afternoon everyone, I hope your week is going well. Recently, I noticed that my Alaska Airlines seat assignment purchases on my American Express Business Platinum Card were not triggering the $200 Airline Fee Reimbursement Credit. I paid for 4 premium economy seat assignments on Alaska Airlines in January and the credits had not posted in the following 2 months. I went to Frequent Miler’s Amex Airline Fee Reimbursements. What still works? post and scrolled down to the Alaska Airlines section. There was a note that said:
“Since 2022, there have been many reports of Alaska charges not being reimbursed automatically. It seems that many have had success getting charges for premium seat selection and things that ordinarily should be included (like lounge access, onboard purchases, etc) manually credited via the chat function, but only after 2 weeks has passed since the transaction date. Historical Alaska data included below, but beware that you may need to chat and hope for a friendly agent. See more data in this Flyertalk thread.”
I decided to reach out to American Express for help.