Uber sure seems like a cyclone of controversy and change these days. I wonder if they had the title “180 Days of Change” already picked out before Travis Kalanick was ousted as Uber’s CEO? But what we know they meant by “180 Days of Change” are all the Uber changes to benefit the drivers, who seemed to come in third behind customers and Uber itself, in Uber’s business model.
Here at TWG, we have our Uber insider, Harry Campbell. Whenever there’s something about Uber we want to know or understand better, he’s the man! In his latest article, he goes over ALL the upcoming changes, explaining everything so you can really make good decisions not only about tipping, but also about whether or not you even want to use Uber and support its business.
The controversy between Uber, its drivers, and its customers seems to be a never-ending story. You might recall the 3 part interview series with Harry Campbell, our go-to guy on everything Uber & Lyft, that we ran a few months ago. And now there’s another part of the Uber saga we want to make sure you’re aware of. I recently spoke with Harry and asked him if there was anything new that TWG reader’s ought to know. He sent me this article about Uber’s upfront pricing. Make sure to read it (it’s a long, very detailed post, but very enlightening).
Uber rider paid $25.65 (left) while the Uber driver received $15.00 (right). Image source: https://qz.com/956139/uber-drivers-are-comparing-fares-with-riders-to-check-their-pay-from-the-company/
Buenos dias everyone. I was looking at my Membership Rewards account recently and noticed that although I have used Uber many times in Mexico City over the past couple of months, I only had a couple of credits for bonus Membership rewards points. After some further digging, I realized that I was actually missing a lot of the Membership Rewards points I expected: over the past year or so, I’ve put $869 in Uber charges on my Membership Rewards-earning cards (American Express Business Platinum and my American Express Everyday), but only received 346 bonus points over that time period.
I was hoping to see a lot more of these on my Membership Rewards activity history…
I had an idea of why these were missing, but I reached out to American Express via web chat anyway. The agent said they would file a ticket for me and someone from the Membership Rewards department would call me in a few days. In the meantime, I decided to do some research. Continue reading →
Good afternoon everyone, I hope you are having a great weekend. I was making changes to my Uber and Lyft account this weekend by setting my US Bank Cash Plus Credit Card as the default payment method since that credit card now offers 5% cash back for public transportation (including Uber and Lyft for Q2). While I was doing that, I noticed that the Uber app had Commuter Benefits as a payment method. I have a Commuter Check Prepaid Debit MasterCard through my work that allows me to use pre-tax dollars to pay for public transportation to and from work. If you have a similar commuter benefit card, you can add that card to your Uber app by clicking the payment tab, selecting Commuter Benefits and entering your card information.