Good morning everyone. Long story short, I contacted American Express via chat because I had an issue with the monthly $10 dining credit on my American Express Gold Card. I was a procrastinator in June and used my AMEX Gold Card to make a Grubhub purchase on June 30 (to trigger the June $10 dining credit). The purchase posted the following day on July 1 and the $10 dining credit posted to my account on July 4. The next day on July 5, I made another Grubhub purchase (to trigger the July $10 dining credit). I immediately received the “Great news! You just used your Amex Offer” email from American Express. Fast forward to today and I was still waiting for the $10 dining credit to post to my account. I reached out to American Express via their chat feature. Here is my conversation with the AMEX Rep and my thoughts…
