Tag Archives: Southwest Airlines

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Will Southwest Airlines Add Island-Hopping Flights in Hawaii?

Southwest Airlines heads for Hawaii, but it won’t be a vacation. Once Southwest Airlines starts flying to Hawaii next year, it may well add a compelling wrinkle to its schedule: flights between the islands. Southwest Airlines is deciding whether to include some in-state travel along with its trans-Pacific routes, which the company plans to offer starting next year. Andrew Watterson, the Southwest Airlines executive who oversees revenue and is in charge of cracking the Hawaii nut financially, worked at Hawaiian for three years and knows the market well.

Here’s the Bloomberg article that explains it all. Having lived in Hawaii, I can attest to the greater need for inter-island flights whether you’re a Hawaii resident or like 30% of the people getting off a long-haul flight, you connect to a flight to another island. And competition is good, so like most, if not all of you, I’m ready for Southwest Airlines to start flying to Hawaii!

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Want to Track Southwest Airlines Reservations for Price Drops? Try Southwest Monkey! [Service Discontinued]

ATTN: Southwest Monkey is no longer operational. The service was taken down.


Don’t you just hate it when you leave money on the table? OK, maybe hate is too strong of a word, but would you rather have money in your pocket or give the airlines more money than you need to? We all know that airline ticket prices fluctuate, and so do the airlines! They don’t make it easy for us to catch the price drops and then rebook our tickets at lower prices. That brings us to Southwest Airlines, which has built a community by being different from other airlines.

Southwest Airlines has never allowed other websites to show their fares. They’ve always chosen to be the only sales outlet for their own flights. This means they are able to track and create a uniqueness in the way they serve Southwest Airlines flyers. I’ve read that some industry experts feel that it’s because Southwest Airlines does not always deliver the lowest fares all the time that they prefer to stay out of the comparisons. Instead, they provide an “everyday low price” value proposition. This could likely be the case, though in many markets, Southwest Airlines prices can actually be higher than full service carriers.

Southwest Airlines also distinguishes itself in that if your ticket price drops, both for paid flights and flights booked with Southwest Airlines points, you’ll get back the difference in the fare price. The process isn’t complicated, but YOU have to do the fare price checking and then of course, rebook the flight.

I like the expression “time is money” because I often find it to be true, especially in the miles/points world. I apply my “time is money” thinking to booking my award tickets with Juicy Miles. I often feel like spending some money to save both time AND money is a double win. I’ve had my frustrations with Southwest Airlines rules and regulations that’s for sure. So anything I can do to save me from having to check for price drops on Southwest Airlines is a win for me.

Enter Southwest Monkey. It’s a relatively new alert service available only for Southwest Airlines. Their website is simple and easy to use. You set up alerts on all the Southwest Airlines tickets you’ve booked and if the price drops, you’ll receive an email alert. If the price drops by more than $10, you’ll be charged their $3 fee. You rebook the Southwest Airlines flight yourself. This takes the pain point out of the equation because you no longer need to fuss about getting the lowest fare possible, and secondly it’s no longer necessary to continually check your Southwest Airlines fares for savings.

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a blue and red airplane with black text

Southwest Refundable Ticket Changes: Refundable No More

Seems like we all need to do a better job of reading the fine print. Why? Well, here’s an example from Southwest. I don’t fly Southwest as often as many people I know do. And I’ve made plenty of mistakes and epic fails when it comes to their rules and regulations. Many of my family members are Southwest devotees, so I’ve started keeping a closer eye on Southwest and their programs. Because, after all, I know I’m going to get all the complaints questions from my cousins if I don’t keep them informed :)

a blue airplane on a runway

Is there REALLY nothing to hide?

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Basic Economy Buyer Beware: The Good, the Bad & Mostly Ugly

To say Basic Economy fares are frustrating and confusing is an understatement. Regardless of how often you travel, this fare category is something we all need to understand, especially so we don’t book these fares without intentionally meaning to. That’s what happened to my friend. Maybe it’s happened to you too? She’s not blaming the airlines, though. She didn’t quite understand and didn’t pay good attention to what she was booking. But she won’t make that mistake again! In talking to her, I realized it would be a good idea to explain what Basic Economy fares mean and to understand what restrictions are placed on your ticket.

The three legacy airlines all have a Basic Economy category. Delta was the first one to introduce these fares, but now United and American Airlines have them as well. Each of them have their own set of restrictions. In general, though, the restrictions usually mean: NO advance seat selection, NO carry-on baggage allowances (your personal item will have to fit under the seat in front of you), last to board, NO accruing miles for the trip, fares are non-refundable and non-changeable, and other restrictions. Delta’s policy is slightly different on a few of these, so check each airline carefully. The legacy airlines see this as competing with what we might call the Low Cost Carriers such as Southwest and JetBlue. Or competing with the Ultra Low Cost Carriers such as Frontier and Spirit.

a screenshot of a flight schedule

Delta flight options with various fare classes

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How to Request Mexico Tourism Tax Refunds for Mexican Citizens, Residents & Transiting Visitors [UPDATED September 2017]

Originally Posted in January 2017 – Updated with new data points in September 2017!

Buenos dias!

If you or someone you know has a Mexican passport or resident card, they might be leaving money on the table when they purchase airline tickets to/from/through Mexico.

When you purchase a plane ticket to Mexico, the fare has a tourism tax built in – similar to US customs and immigration fees.  This fee goes toward the cost of immigration processing and the arrival / departure card required for foreign visitors. The fee is 500 Mexican Pesos, which is roughly $28 USD. (The fee increased from 390 pesos at some point in 2017). On your ticket receipt you may see this referred to as UK (the IATA code for this tax) or DNR (the Spanish abbreviation).

Screenshot from ITA Matrix showing the Mexico tourism tax

Screenshot from ITA Matrix showing the Mexico tourism tax – tax and exchange rate as of December 18, 2016.

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