Good morning everyone. A few weeks ago, I made a speculative Southwest Airlines booking to Lihue, Kauai for the first week of Laura’s summer vacation. I’ve seen the price of the flight drop a few times since I made the original reservation and checked for price drops every Tuesday morning (after SWA sends out their deals email). Unfortunately, when I checked the prices for this trip, I could not see the non-stop flights from Oakland (OAK) to Lihue (LIH). I started digging into the reservations and found out that the outbound flight was completely cancelled and the return flight was changed to the following day with 2 stops. I understand that this is a very uncertain time, but the part that really bugs me is that SWA did not send me an email about the flight cancellation or schedule change. I also needed to reach out to SWA to redeposit the SWA points back into my account. I will share all the details below.
Good morning everyone, I hope your week is going well. These are very uncertain times and I have difficulty finding motivation to write about anything travel related. Therefore, I decided to share my feelings in a series of Work from Home Diary posts. Feel free to share your work from home feelings in the comments section below.
First of all, I am very fortunate that I work for a company where we have the ability to work from home. My heart goes out to everyone affected in the retail industry, travel/hospitality industry, restaurant/bar industry and many other industries that are affected by the coronavirus.
Last week, my company gave us the option to work from home or go into the office. I decided to work from home the entire week. I’m used to working from home a few days a week, but working from home 5 days in a row takes a toll (both mentally and physically). In my next diary post, I will share how I am doing in week 2.
Laura and I were supposed to fly to Ireland last Friday (March 13) for a week for her spring break (she is an assistant principal). On Wednesday evening (March 11), the Europe travel ban was announced and we decided to cancel our Ireland trip. I cancelled our Aer Lingus flights booked with British Airways Avios, hotel awards booked at Hyatt and Radisson Blu, Hertz rental car, and a few Expedia activities. Canceling everything online only took a few minutes and thankfully everything resulted in a full refund, with the exception of the $55 cancellation fees per person charged by British Airways (I called to see if they could be waived, but it was not possible). Continue reading
Come on, Southwest, get us to Hawaii already! I’m craving some aloha, a cup of Kona coffee, and an authentic poke bowl. I’ve been following the Hawaii-Southwest saga since early August. Next the October start date for service came and went and still no word from Southwest Airlines on its expansion to Hawaii. Disappointing, to say the least.
With both the holidays and winter upon us, travelers are heading to Hawaii. Warm weather, beautiful scenery, beaches and great restaurants make for a great time. I often write about Hawaii, what to see, where to drink coffee and of course where to eat. Just the other day a friend asked me for some restaurant recommendations. I figure why should he be the only one I share my current restaurant favorites with :)
Aloha! Ready for that cup of Kona coffee, or that authentic poke bowl? All year long whenever I’ve flown Southwest Airlines, I always ask the SWA employees if they’ve heard anything new about when Southwest will be flying to Hawaii. They’ve never given me any insider information, so we laugh when I tell them it’s likely the day after my SWA Companion Pass expires Southwest will commence flights to Hawaii!
Yesterday we got some news.
Southwest held a meeting in Honolulu and revealed approximate dates Southwest flights will go on sale and start flying to Hawaii. SWA also announced that their two free checked bags and free flight change policies will remain intact for flights to Hawaii. Executive Vice President and Chief Revenue Officer Andy Watterson told the press that the announcement of flights will come by October at the latest, and service would “begin possibly just weeks thereafter.”
Southwest will serve the following Hawaiian destinations:
- Lihue, Kauai (LIH)
- Honolulu, Oahu (HNL)
- Kahului, Maui (OGG)
- Kona, Island of Hawaii (KOA)