a blue and white credit card

Unboxing Citi Custom Cash Credit Card: Card Art, Welcome Letter, Directory of Services & Terms and Conditions Booklets

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Good morning everyone, I hope you all had a great weekend.  2 weeks ago, I called Citi to convert 1 of my 3 Citi AT&T Access More Credit Cards into a Citi Custom Cash Credit Card.  I will talk more about the conversion process, the prorated annual fee refund, my 61,607 expiring ThankYou Point scare, and how to unlink the closed credit card from your Citi online account (click here to read My Experience Product Changing / Converting / Downgrading to the Citi Custom Cash Credit Card).  In this post, I wanted to share images of the Citi Custom Cash and scanned images of my welcome letter, directory of services booklet, and terms and conditions booklets.

Here is the front and back of the Citi Custom Cash.  It is very simple and clean.

I just realized that the Citi Custom Cash looks like a new paint job on top of the Citi Double Cash.

Moving on, here is the welcome letter that came with the Citi Custom Cash.  Activating the card online was easy and I added the card to my ApplePay Wallet.

Here is the directory of services booklet for the Citi Custom Cash that covers all the ways to use your card, earn points, and redeem points.

Lastly, here is the Citi ThankYou Rewards Terms and Conditions booklet for the Citi Custom Cash.  Images 4 and 5 have lots of details about the specific categories and which types of purchases/merchants count toward each category.

Click here to read my next post about the conversion process, the prorated annual fee refund, my 61,607 expiring ThankYou Point scare, and how to unlink the closed credit card from your Citi online account.  If you have any other questions about the Citi Custom Cash Credit Card, please leave a comment below.  Have a great day everyone!

P.S. If you liked this post, I recommend reading my other credit card unboxing posts (sorted by date):
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April 12, 2022American Express Business Gold Card (Expand Your Membership)
March 16, 2022Wells Fargo Business Platinum Credit Card
March 16, 2022Wells Fargo Business Platinum Credit Card
January 26, 2022Chase Ink Business Unlimited Credit Card
January 26, 2022Chase Ink Business Unlimited Credit Card
January 24, 2022Citi Custom Cash Credit Card
November 14, 2019JPMorgan Chase Ritz Carlton Visa Infinite Credit Card (second unboxing)
July 25, 2019Citi Premier Credit Card
July 24, 2019Banco Popular Avianca Vuela Credit Card
July 23, 2019Wells Fargo Propel World Credit Card
July 20, 2019American Express Delta Platinum SkyMiles Credit Card
April 1, 2019American Express Gold Card
March 29, 2019US Bank Altitude Reserve Visa Infinite Credit Card
November 8, 2018CNB City National Crystal Visa Infinite Credit Card
August 5, 2018Chase IHG Rewards Premier Credit Card
July 31, 2018American Express Hilton Honors Business Credit Card
May 8, 2018US Bank Radisson Rewards Business & Premier Visa Signature Credit Cards
April 26, 2018Discover It Miles Credit Card
April 23, 2018Chase Marriott Rewards Business Credit Card
April 18, 2018American Express Hilton Honors Aspire Credit Card
September 16, 2017Citi Prestige Credit Card
June 1, 2017American Express Blue Business Plus Credit Card
September 17, 2016JPMorgan Chase Ritz Carlton Visa Infinite Credit Card (first unboxing)

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3 thoughts on “Unboxing Citi Custom Cash Credit Card: Card Art, Welcome Letter, Directory of Services & Terms and Conditions Booklets”

    1. Grant Post author

      Haha, no, not a joke. It might come in handy for someone who wants to learn more about the Citi Custom Cash. The post I am working on later today should be more helpful :)

      Reply ↓

  2. Pingback: My Experience Product Changing / Converting / Downgrading to the Citi Custom Cash Credit Card

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