a black and white credit card

Unboxing my CNB City National Crystal Visa Infinite Credit Card: Card Art, Welcome Letter & Brochure

Share this post

Good morning everyone.  2 weeks ago, I visited my local City National Bank (CNB) branch and applied for the City National Crystal Visa Infinite Credit Card.  The credit card currently offers 75,000 City National Rewards Points after spending $5,000 in 3 months, plus $250 airline credit per cardmember, unlimited Priority Pass access, the Visa Infinite $100 companion travel discount, and much more.  Please check out Frequent Miler’s post and Doctor of Credit’s post to learn more about this credit card.

After waiting more than a week without hearing if I was approved or denied, I called CNB to check the status of my application.  I was told that I was approved for the credit card on November 2 and the credit card would arrive soon.  2 days later, I received the credit card via FedEx on November 6.  In this post, I will go through the unboxing process, show you my welcome letter, show you the brochure, and where to sign up for online access and to start earning City Nation Rewards Points.  But first, here is the card art from the front and back of the City National Crystal Visa Infinite Credit Card.  The credit card information is on the back, but when I blacked it out, you cannot see where it used to be.

Let’s back up a few days to when I got this FedEx email.  I had no idea who Mike Davis was, what TSYS Card Productions was, or why they were sending me something.

a screenshot of a delivery login

The next day, I received a small white box from FedEx with my new City National Crystal Visa Infinite Credit Card securely packaged inside.

The packaging is very nice, but I was confused for a moment why the new credit card had a RBC logo.

Behind the credit card slot, there was a thick packet of terms and conditions.  I didn’t scan any of the terms and conditions paperwork, since that is usually available online from the bank.

There was also a long welcome letter with details of my new credit card.  At the bottom of the letter, there were 2 websites listed.  I will go into more detail about each website later on in this post.

On the back of the welcome letter, there was information regarding the annual fee and, interest rates, and penalties.

To view your recent activity, pay bills, set up alerts, and more, you need to set up your CNB Online Access.  First time visitors will need to enter their credit card number to create an account.

a screenshot of a computer

After you set up your CNB Online Access, you need to register for City National Rewards.  To get started, click the Create Account button.  This is where you can see your earning activity and redeem your points.  Creating accounts at both websites took 2-3 minutes each and was very straightforward.

a screenshot of a login page

Lastly, here is the 6 page brochure that came with the credit card.

I plan on paying for some auto mechanic work on my car and paying property taxes via Plastiq, so that should get me pretty close to the $5,000 minimum spend requirement.  I also plan on adding 3 other authorized users to take advantage of the $250 airline credit available per cardmember, per calendar year.  I don’t have any plans in mind for the 75,000 City National Rewards Points, but I will probably redeem the points for $750 in travel.  If you have any questions about the CNB City National Crystal Visa Infinite Credit Card, please leave a comment below.  Have a great day everyone!

P.S. If you liked this post, I recommend reading my other credit card unboxing posts (sorted by date):
Date PublishedBlog Post
February 10, 2024Bilt Credit Card
June 2, 2023American Express Delta Platinum Business Credit Card
July 13, 2022Bank of America Alaska Airlines Credit Card
July 12, 2022Chase IHG Rewards Premier Business Credit Card
July 11, 2022Capital One Venture X Credit Card
April 12, 2022American Express Business Gold Card (Expand Your Membership)
March 16, 2022Wells Fargo Business Platinum Credit Card
March 16, 2022Wells Fargo Business Platinum Credit Card
January 26, 2022Chase Ink Business Unlimited Credit Card
January 26, 2022Chase Ink Business Unlimited Credit Card
January 24, 2022Citi Custom Cash Credit Card
November 14, 2019JPMorgan Chase Ritz Carlton Visa Infinite Credit Card (second unboxing)
July 25, 2019Citi Premier Credit Card
July 24, 2019Banco Popular Avianca Vuela Credit Card
July 23, 2019Wells Fargo Propel World Credit Card
July 20, 2019American Express Delta Platinum SkyMiles Credit Card
April 1, 2019American Express Gold Card
March 29, 2019US Bank Altitude Reserve Visa Infinite Credit Card
November 8, 2018CNB City National Crystal Visa Infinite Credit Card
August 5, 2018Chase IHG Rewards Premier Credit Card
July 31, 2018American Express Hilton Honors Business Credit Card
May 8, 2018US Bank Radisson Rewards Business & Premier Visa Signature Credit Cards
April 26, 2018Discover It Miles Credit Card
April 23, 2018Chase Marriott Rewards Business Credit Card
April 18, 2018American Express Hilton Honors Aspire Credit Card
September 16, 2017Citi Prestige Credit Card
June 1, 2017American Express Blue Business Plus Credit Card
September 17, 2016JPMorgan Chase Ritz Carlton Visa Infinite Credit Card (first unboxing)

Share this post

20 thoughts on “Unboxing my CNB City National Crystal Visa Infinite Credit Card: Card Art, Welcome Letter & Brochure

    1. Grant Post author

      I believe so, as long as you apply in branch, I don’t think you have to live in a state that has a CNB branch.

      I brought a recent pay stub, drivers license, recent bank statement, recent retirement (401k) statement, and a letter from my company stating my salary and title. I only think they needed my drivers license, pay stub, and bank statement.

  1. choi lu

    you should write up the detail and process of applying as it is more important to most churners. also, the 250 travel credit, is it per calendar year or membership year?

    1. Grant Post author

      According to DOC, the $250 travel Credit is per card member and per calendar year.

      See my response to Sam regarding the required documents.

  2. Charlie

    Your box came from TSYS? Does that mean that this credit card is operated by TSYS on behalf of City National Bank? I’m not a big fan of how TSYS operates the rewards programs on Navy Federal Credit Union’s credit cards. I’m particularly concerned about the redemptions for airfare. Is that done exclusively through the TSYS website?

    1. Grant Post author

      I don’t know the exact relationship between TSYS and CNB, but I think CNB has TSYS prepare and send new CNB CCs to cardholders. I do not believe the CNB rewards program is run by TSYS.

  3. Pingback: Ultimate Guide to CNB City National Crystal Visa Infinite Credit Card Benefits [Very Long Post]

  4. Pingback: I Just Froze My 3 Credit Reports: Here's Why & What I Learned

  5. Pingback: CNB City National Rewards Points Now Worth 1.35 Cents Per Point (CPP) Toward Flights, Hotels, Rental Cars & Activities

  6. Sam

    About how much personal income are they looking for? About how much checking or savings balances they look for? Thanks!


Got something to say?