There’s been a lot written about Hyatt lately, especially with all the changes in the Hyatt elite status program. And oddly enough, much of the blogging about Hyatt and all the changes took place while I was enjoying a stay at a Park Hyatt! So I couldn’t help but think about why I like Hyatt so much and why I bother maintaining elite status. Rather than just adding my voice to the pro or con discussion about the changes and whether maintaining status is worth it, I decided to explore and write about one of my most favorite luxury amenities of Hyatt hotels and especially the Park Hyatt’s: butler service.
My seven night stay at the Hotel Palacio Duhau Park Hyatt in Buenos Aires gave me the perfect opportunity to do this. This was my fifth stay at a Park Hyatt, but in the past, I’d never stayed at one for more than a few days. This stay in Buenos Aires gave me the chance to experience getting to know the butlers, and I sat down with three of the five-team member butlers and had fun, engaging conversations with them about their roles, how they see us (the guests), and other questions of mine they answered. If you’re like me and you enjoy getting to know how hotels operate behind the scenes, you’ll enjoy reading about the butlers!