Good afternoon everyone, I hope you had a great MLK Jr. Weekend. Back in December, Capital One Shopping increased their referral bonus and sign up bonus to $200 each (Doctor of Credit’s post). I was an existing member, so I was not eligible for the $200 sign up bonus, but my wife (Laura) was not a member of Capital One Shopping. I sent her my referral link on December 10 and she signed up for an account that same day. We needed a few things for our home, so she placed an order from Walmart and received the “Success! We’ve received your order and are processing your rewards now” email.
Fast forward a month and neither of us had received the $200 referral or $200 sign up bonus. I searched the Capital One Shopping portal for a contact button and finally found the customer service email (help@capitaloneshopping.com). I sent them an email detailing the issue on January 11 at 6:58am…