Author Archives: Grant

About Grant

Grant is an expert in frequent flyer miles, hotel loyalty points, credit card rewards, and cash back deals. He also has a pretty cool travel blog. Find him on Twitter @travelwithgrant.

Missing Capital One Money Market $200 Sign Up Bonus? Just Ask for it!

Good afternoon everyone.  A few months ago, I signed up for a Capital One 360 Money Market account with a $200 sign up bonus (thanks Doctor of Credit).  The promo seemed simple enough, sign up for a money market account, using promo code SAVE200, and then deposit $10,000 before December 31, 2017.  I even received the following email on November 27 confirming the details from DOC.  I thought it was going to be smooth sailing, but after waiting 2+ months since the December 31, 2017 deadline, I got antsy and went in search of my $200 bonus…

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PSA: Follow up on Missing AMEX Offer Statement Credits (Especially MGM Offer)

Good morning everyone, I hope you had a great weekend.  A few months ago, my girlfriend and I went to Lost Wages Las Vegas and stayed at the beautiful Bellagio hotel.  We even upgraded to a fountain view room with amazing views of the Bellagio fountains.  I booked this specific hotel because Bellagio is part of MGM, and there was an AMEX Offer for $50 off $250 at MGM properties.  That AMEX Offer expired on January 8, but there are similar MGM AMEX Offers currently running (see the 2 AMEX Offers at the bottom of this post).  Long story short, I paid for the stay before the AMEX Offer expired, but the $50 statement credit never posted.  After waiting for more than 2 months, I called AMEX and they were able to manually add the $50 statement credit to my account.  Here is the MGM AMEX Offer that I was enrolled in:

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Poll: Should They Fly Home from Europe on XL France or Thomas Cook Airlines?

Good morning everyone, happy Saturday.  I need your help, well actually, my girlfriend needs your help.  She is trying to figure out how she and her mom should fly home from Malta (small country in the Mediterranean Sea).  They can either fly home on Monday, July 9 via Air Malta to Paris (CDG) and onto San Francisco (SFO) via XL France or they can fly home on Tuesday, July 10 via Air Malta to Manchester, England (MAN) and onto San Francisco (SFO) via Thomas Cook Airlines.  Here are the various flight times and prices for Monday’s option:

MLA-CDG 06:25am – 09:20am ($201)
CDG-SFO 11:00am – 01:35pm ($532)

2 hr 55 min + 1 hr 40 min (layover) + 11 hr 35 min = 16 hr 10 min total ($733)

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My Virgin America / Hawaiian Airlines Award Ticket Disaster

Good morning everyone.  Last week, I wrote this post: PSA: Check Existing Reservations for “Silent” Schedule Changes.  In that post, I talked about checking existing reservations to confirm flight times.  Sometimes, airlines make schedule changes, sometimes airlines will email you to tell you about the schedule changes, and sometimes airlines silently make schedule changes and do not inform passengers.  I, unfortunately, found myself in the last category recently with an intra island Hawaiian Airlines flight.

My girlfriend and I had a flight that was originally scheduled to depart at 1:03pm, but the new flight time was 2:41pm.  If we had booked a paid ticket, we could have easily called Hawaiian Airlines, explained that we needed to be on an earlier flight, and switched to the 12:31pm flight.  Unfortunately, I booked the flight with 3,000 Virgin America miles + $5.60 in taxes/fees per person.  But the really unfortunate thing is that since Alaska Airlines and Virgin America merged, Virgin America and Hawaiian Airlines are no longer partners, so they cannot book new award flights or modify existing reservation.

Long story short, Virgin America is no longer a partner of Hawaiian Airlines, so they cannot modify an existing Hawaiian Airlines reservation.  Likewise, since the tickets were booked through Virgin America, Hawaiian Airlines was not able to make any changes to the reservation.  I would call one airline, explain the situation, and they would tell me to call the other airline.  I bounced back an forth a few times, growing more and more frustrated.  I ended up spending 3-4 hours on the phone with various agents from Hawaiian Airlines, Virgin America, and Alaska Airlines before I finally received a refund of my miles.  In this post, I will share the information I learned and the steps I took to fix this situation.

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Own a Piece of London’s Heathrow Airport Terminal 1

(Hat tip to my friend, David, for sending me the link)

Good afternoon everyone.  It is not everyday that you have the chance to own history (or at least a small piece of airport equipment), but today you can!  Heathrow Airport is remodelling Terminal 1, so they are removing all items and equipment.  There are several hundred items that will go up for auction soon, so if you are interested, click here to view the catalog.

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