Category Archives: Hotels + Points

a close up of a logo

Problem Solved! Missing US Bank Radisson Rewards Credit Card Anniversary Points Posted

Posted on by . 15 Replies

Good morning everyone.  A few months ago, I wrote PSA: Make Sure to Convert / Upgrade to US Bank Radisson Rewards Premier Visa Signature Credit Card.  In that post, I shared my experience upgrading from the no annual fee to the US Bank Radisson Rewards Visa Signature Credit Card ($50 annual fee).  A few days before I wrote that post, I received this email from US Bank on March 28 informing me of the cardmember anniversary.  The last bullet point in the email mentioned the 25,000 anniversary points, which was my whole reason for upgrading.  Unfortunately, the 25,000 anniversary points never posted to my Radisson Rewards account, so I had to track them down.

a screenshot of a credit card

Continue reading →

a black text on a white background

Hotel Review: Sheraton Grand Sydney Hyde Park

Posted on by . 4 Replies

Sheraton, the SPG-turned-Marriott hospitality brand, definitely isn’t the crown jewel of the Marriott fleet — especially in the U.S. In fact, most travelers would say that it doesn’t even come close to the likes of JW Marriott or even a W or a Westin. That may be the case, but there are a few Sheraton properties that definitely deserve a shoutout and one of them is located right in the heart of Sydney.  While the Sheraton Grand Sydney Hyde Park isn’t the world’s most impressive property, it just might be one of the most impressive Sheraton properties out there. Here’s my experience with this property, and why you should probably give it a chance next time you’re in Sydney.

a round wall with a sign on it Continue reading →

a blue and red credit card

My Recent American Express Hilton Aspire Credit Card Retention Offer

Posted on by . 6 Replies

Good morning everyone.  2 months ago, I wrote Keep, Cancel or Convert? American Express Hilton Aspire Credit Card ($450 Annual Fee).  In that post, I shared that I was offered a retention offer by the American Express rep: earn 10,000 bonus Hilton Honors points after spending $2,000 in 3 months. 10,000 Hilton Honors points is worth about $50 to me and I was planning on keeping the credit card anyways, so I accepted the offer.  A few minutes after the call, I received the following email from American Express.  Unfortunately, the email did not mention any of the retention offer details, but I decided to spend $2,000 on the credit card anyway.

a screenshot of a email

Continue reading →

a blue sign with white text

American Express Sends Out Checks for “Technical Error” Regarding Annual Fee Refund

Posted on by . 28 Replies

Updated at 7:30am PT on 2/10/24: This post was written in 2019 when American Express sent out checks with the help of Epiq Class Action & Claims Solutions.  If you receive a check like this in 2023 or 2024, the check may not be legitimate.  Please scroll down to the comments section for more information.  Thank you.

Good morning everyone, sorry for the lack of posts lately, I was on vacation in Tahiti and Moorea for 10 days for my pre-honeymoon and didn’t have time to write any posts.  I have several posts in the pipeline, so I will work on getting those published over the next 2 weeks.  Anyway, this morning, Doctor of Credit wrote Numerous American Express Bonus Adjustments Posting Now for Referrals and More.

Yesterday, when I picked up my held mail from the Post Office, I received a letter and check from American Express regarding a “technical error” that caused an annual fee to be charged but not refunded when I closed an American Express credit card.  I have several open and closed American Express credit cards so it wasn’t obvious which credit card this was related to.  Luckily, the letter says account ending in 01009 and I was able to look up that credit card number in my credit card spreadsheet.  I keep all open and closed credit card details in the spreadsheet, so I was able to find out that it was my closed American Express SPG Business Credit Card.

a close-up of a credit card

Continue reading →

green text on a white background

More Membership Rewards Program Changes (AMEX Gold 4x Restaurants Worldwide & Loyalty Accounts of Authorized Users)

Posted on by . 15 Replies

Good evening everyone.  I was checking my American Express Blue Business Plus Credit Card statement and spotted some important changes to the American Express Membership Rewards program terms.  Doctor of Credit already wrote about the most exciting program change (American Express Gold Card Will Now Earn 4x at Restaurants Worldwide – Not Limited to USA), but I thought I would cover the other, less exciting, but still important changes.  There are 4 pages of changes and details, so I will go through each page of the changes.  Here are the main points from the first page:

  • Effective immediately, you will not be able to add authorized users and have your authorized users have their own Membership Rewards account (separate from the primary Membership Rewards account).
  • Starting on Thursday (June 6, 2019), the American Express Gold Card will now earn 4x at restaurants worldwide (instead of just restaurants in the United States).  All other card bonus categories and caps remain the same.
  • The Blue for Students Card will no longer earn Membership Rewards Points (I can’t even find any info on this card).  You should convert this credit card to an AMEX EveryDay Credit Card.
  • Effective September 1, 2019, you will need to pay your bill by the payment due date, otherwise you may forfeit any Membership Rewards Points earned that period.
  • Effective September 1, 2019, your authorized user will need to wait at least 90 days before you can link their airline/hotel loyalty account to the primary Membership Rewards account.  I believe this is American Express’s attempt to crack down on members selling their Membership Rewards Points by adding a buyer as an authorized user, then adding their airline/hotel loyalty account to the primary Membership Rewards account and then transferring Membership Rewards Points out of the primary account.
  • Effective September 28, 2019, authorized users that have their own Membership Rewards account will have until October 31, 2019, to redeem their accumulate Membership Rewards Points.  In addition, after September 28, 2019, all purchases made by authorized users will have their points post to the primary Membership Rewards account.

a screenshot of a document

Continue reading →