Good morning everyone, I hope your Father’s Day Weekend is going well. A few months ago, I wrote Wells Fargo Discontinues Temporary Debit Cards & ATM Access Code Feature (Effective April 1). And last year, I wrote Wells Fargo Discontinues Instant Issue Debit Cards Effective November 30. In today’s post, I have a few more Wells Fargo changes to cover (some old and some new), including TTY/TDD phone numbers being retired, document copy fee, ATM balance inquiry fee / ATM transfer fee, and updated statement and fee period ending dates.
Effective March 5, 2021, 3 dedicated telephone / telecommunication phone numbers (800-877-4833, 800-419-2265, and 800-600-4833) for the deaf (TTY / TDD) are now retired. This sounds like bad news for customers who rely on those 3 phone numbers to communicate with Wells Fargo. It says that Wells Fargo does accept relay-assisted calls, but I am not sure if that is a suitable alternative option to the retired TTY / TDD options.