In today’s post, Wells Fargo made changes to closing accounts and charging fees on accounts with a zero balance. These changes are effective August 9, 2021 (so they are already live and should appear on your next monthly statement). The key part of this change is:
“Accounts with a zero balance will continue to be charged applicable fees (like the monthly service fee) until you request to close your account. We may close an account (except analyzed business accounts) with a zero balance on the fee period ending date or at month end without prior notification to you. Once an account is closed (either by you or us), no fees will be assessed on the account.”
Effective March 5, 2021, 3 dedicated telephone / telecommunication phone numbers (800-877-4833, 800-419-2265, and 800-600-4833) for the deaf (TTY / TDD) are now retired. This sounds like bad news for customers who rely on those 3 phone numbers to communicate with Wells Fargo. It says that Wells Fargo does accept relay-assisted calls, but I am not sure if that is a suitable alternative option to the retired TTY / TDD options.
After November 30, if you need a replacement debit card (if your current debit card was lost or stolen), you can no longer get a temporary debit card at a Wells Fargo branch – you will need to use the Wells Fargo app or call Wells Fargo (1-800-869-3557) to request a replacement debit card. Once your request is submitted, your replacement debit card will arrive via mail in 5-7 days.
November 30 came and went and there weren’t any more updates, until my recent Wells Fargo checking account statement closed a few days ago. I will go into my details below, but long story short, Wells Fargo will no longer issue temporary debit cards and is discontinuing the ATM Access Code feature, both changes are effective on April 1, 2021. Read on to learn more.
Good afternoon everyone, I hope your week is going well. Every year, I like to check out my stats from Google Analytics to see which blog posts were the most popular. I created 2 lists by looking at all blog posts written in 2020 and then I looked at which posts were read the most in 2020, but written in a previous year (#stayingpower). I will list the blog posts from top to bottom based on pageviews, share the original published date, and provide a short summary of each blog post. If you are curious, here were the most popular posts from 2019, 2018, 2017, and 2016.
Good morning everyone, I hope your weekend is going well. I just reviewed my recent Wells Fargo checking account statement and noticed this “Important Account Information” section at the bottom of my statement. “Effective on or after November 30, 2020” (strange way of wording this change), you will no longer be able to request Wells Fargo Instant Issue Debit Cards or Wells Fargo Business Instant Issue Debit Cards. After November 30, if you need a replacement debit card (if your current debit card was lost or stolen), you can no longer get a temporary debit card at a Wells Fargo branch – you will need to use the Wells Fargo app or call Wells Fargo (1-800-869-3557) to request a replacement debit card. Once your request is submitted, your replacement debit card will arrive via mail in 5-7 days.
I don’t usually use or carry my Wells Fargo debit card (but I do have it saved in my ApplePay Wallet), but this is obviously a negative change if your Wells Fargo debit card is you only form of payment. If your debit card is lost or stolen, you will need to wait 5-7 days (or however long it takes for your replacement debit card to arrive in the mail) which could be an eternity if you need your debit card to pay for items.
I haven’t tried this in years or at Wells Fargo, but I think if you show up at a branch with your driver’s license and provide verification information, you should be able to withdraw cash from a bank teller (YMMV with this tip).