My Credit Card Retention Calls for AMEX Business Platinum, Chase IHG & Chase Hyatt

Good morning everyone, happy Friday!  I apologize for not writing much lately, but I do have a few posts in the pipeline, they just take a while to get all the necessary details and dates.  Anyway, my December credit card statements just closed and a few of my credit cards had annual fees that posted.  Most of the time, I have already mentally decided if I will keep a credit card or cancel way before the annual fee posts, but even if I mentally decide to keep a credit card, I still call and see if there are any retention offers available.  It never hurts to call, the worst that can happen is that they say there are no offers, and if you never ask, you will never receive.  During this round of retention calls, I called regarding my American Express Business Platinum Charge Card, Chase IHG Rewards Credit Card, and Chase Hyatt Credit Card.  Here is how those retention offer calls went…

Retention Call 1 and 2: American Express Business Platinum Charge Card

I called American Express on Wednesday afternoon and told the rep that the $450 annual fee just posted on my American Express Business Platinum Charge Card and I wanted to close the card, but before I close the card, I wanted to see if there were any retention offers available.  She put me on hold for a few minutes, but then said that the department that was responsible for retention offers was really busy and that I should call back at a later time.

I then called back Thursday morning and told the second rep the same spiel.  He put me on hold for a few minutes to check my offers and came back with no offers.  I told him I put a lot of spend on my no annual fee American Express Blue Business Plus Credit Card (true) and earned lots of Membership Reward Points on that card and put very little spend on my American Express Business Platinum Charge Card (true), so why did I need both cards?  I told him I get good value out of the $200 airline incidental credit and occasionally visit the Centurion Lounges, but that did not justify paying the $450 annual fee.  He asked me what type of offer I was looking for and I said statement credits to offset the annual fee.  He didn’t have any statement credit retention offers and said that I could redeem my Membership Reward Points for statement credits.  No… that was not what I wanted.  He said he would transfer me to that department and then I hung up in annoyance.  Ugg, I will hold on to this card until get another AMEX Plat.  I’m currently eyeing the 60,000 point signup bonus on the American Express Platinum Charge Card from Charles Schwab.

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Misleading Park Hyatt 3rd Night or 4th Night Free Ad in Departures Magazine (Warning: Rant)

When I feel a rant coming on, at first I second guess myself. Is what I’m experiencing really rant worthy? Would other people rant about this too? Once I’ve answered YES to those 2 questions, I rant :) So here we go. Oh Hyatt, I have such a love-hate relationship with you. But this week, you’re making me mad! Maybe I’ve misread you or misunderstood your intention, but I don’t think so. And now I’m asking our readers to back me up or tell me I’m wrong. We shall see.

It all started when my Departures Magazine came. I was flipping through it and noticed a Hyatt ad for their Park Hyatt hotels. You all know I love the Park Hyatt properties and this year alone I had two amazing Park Hyatt stays (Buenos Aires and Milan). So of course the ad caught my eye. What really caught my attention was that the ad was a Special Offer for a complimentary third or fourth night at participating Park Hyatt hotels. Hmm, this could be a chance to plan a trip to try some Park Hyatt’s I haven’t stayed at yet.

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My Top 10 Best Holiday Gifts for Travelers

Not a day goes by when I don’t receive questions about my travels. What products do I use? What travel gear I own and how I stay so healthy logging all those miles each year? Last year, I put a list together and people have requested I do it again this year, so here it is. I’ve made some changes! I hope you’ll find it useful for giving gifts or receiving gifts! If you have any questions, be sure to let me know.

1. Q-Link Pendant: $39.95

Maybe you’ve never heard of Q-Link. But I’m certain you’ve become aware of how electromagnetic fields affect our health and well-being. I’ve actually been wearing a Q-Link for twenty years already and never travel without it. You’ve probably seen it around my neck and never knew what it was. The pendant helps your human energy field function more efficiently, strengthening its resilience and resistance to the effects of stress. Get it on Amazon.

 


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13 Hacks for your Southwest Airlines Flights

When you’re an airline loyalist, you tend to know more than those of us who are airline free agents. I’ve been asking people who are Southwest Airlines aficionados what their best hacks are for Southwest Airlines.  So what are the best Southwest Airlines hacks? Here’s what people had to say!

1. First class seats on Southwest Airlines? Many people think the equivalent of a first class seat on the plane is the second row aisle on either side. This is because your time in getting on and off a Southwest Airlines flight is what’s important, not legroom. Some people DO prefer legroom above other advantages, like deplaning quickly. They say the first class seats on Southwest Airlines are the emergency exit seats on the right side as you walk down towards the middle of the plane. These seats usually go first, but if you see anything open, even the middle seat, take it! They are the best seats on the plane and have almost twice the amount of leg room.

2. Not all overhead bins are created equal. Using a roll-on whose shape tapers towards the top, makes stowing wheels out in the very front overhead bins easy. Have you noticed that the very front passenger overhead bins are slightly less deep than the rest of the plane’s stowage as the plane’s nose begins to curve inward just ahead of row 2? This affects the size of the bins. Behind rows 3 or 4, the overhead bins get even smaller. Continue reading

Hawaiian Airlines Announced New Routes from the West Coast

It’s NEVER the wrong time to think about booking a flight to Hawaii! And if Hawaiian Airlines has its way, we’ll be booking flights on their airline because they’ve just announced some new routes. I usually fly on Alaska Airlines when I go to Hawaii, but Hawaiian’s new routes have me looking more closely at their schedule. Especially if next Summer is an option for your Hawaii vacation plans, take a look at what they’re offering!

Image source: https://www.hawaiianairlines.com/