Good morning everyone, greetings from the crowded Copa Club in Panama City, Panama (PTY). Some Citi credit cards are being converted to other credit cards, namely the Citi Forward Credit Card is converting to the Citi Thank You Preferred Credit Card and the Citi Hilton Honors Reserve Credit Card is being converted to the American Express Hilton Ascend Credit Card in the next few weeks.
As of January 15, the Citi Forward Credit Card conversion process is underway and the new Citi Thank You Preferred Credit Card already shows up in my Citi online account. If you use the Citi mobile app, you will see that your Citi Forward Credit Card account is closed, but there is no way to remove that account from the Citi mobile app. In this post, I will show you how to remove / unlink a Citi credit card from your online account.