Tag Archives: Frequent Flyer Miles

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Chase Launches Rewards Dashboard for Southwest Airlines Credit Cards (Track Travel Credit & Upgraded Boarding Passes)

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Good afternoon everyone.  I just received an email from Chase regarding a new Rewards Dashboard that is now available for my Chase Southwest Airlines Rapid Rewards Priority Credit Card.  I don’t have any other personal or business Southwest Airlines credit cards, so I am not sure if this Rewards Dashboard is just for Priority credit cards or for all Southwest Airlines credit cards, but based on the interface, I bet it works with all Southwest Airlines credit cards.  The strange thing about the Chase email is that it tells me to sign into my Chase account, go to my Secure Messages and read the letter.  Why not just send me the details directly to my email?  Does anyone else find this strange?

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Changes to American Express Credit Card Terms (AMEX Send Account, Cash Advances, AU AF Refunds, Bye El Al & More)

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Updated 10/7/2020 at 12pm PT: El Al Israel Airlines just sent out this email to their members letting them know that their American Express Membership Rewards partnership is ending on December 31, 2020.  A screenshot of the email is included below.

Good morning everyone, I hope your weekend is going well.  2 months ago, I wrote Changes to American Express Credit Card Terms (Bye Ameriprise, Third Party Purchases, Foreign Currency & Cash Advances).  Like clockwork, American Express likes to make regular monthly updates to their credit card terms.  I was reviewing my recent American Express credit card statements this morning and spotted a few changes that I thought you might like to know about.  Some of these changes raise some questions or do not provide exact answers, but I will do my best to decipher and interpret the changes.  If you have differing thoughts / opinions about how to interpret these changes, please let me know in the comments section.

To get started, I reviewed all the recent credit card statements on all my AMEX cards and decided to use screenshots from my American Express Gold Card since it covered all the changes.  Most of these changes affect several other AMEX cards.  Here is a brief overview of the upcoming changes (AMEX Send Account, cash advances & additional card annual membership fees), but I will go into more detail on subsequent screenshots.

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Listen to Grant on the Miles to Memories Podcast

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Good morning everyone.  Earlier this week, I had the pleasure of being a guest / co-host on the Miles to Memories Podcast.  I spoke with Shawn Coomer (MtM Founder) and Mark Ostermann (MtM Managing Editor), while Joe Cheung took the day/night off.  We talked about my British Airways / Match.com love story, our pre-honeymoon to Moorea, and our upcoming road trip to Carmel / Monterey.  Subscribe to the podcast here or click the play button below to stream the podcast.  Have a great day everyone.

P.S. If you want to listen to more podcasts where I was a guest / co-host, check out my new Podcasts & Interviews page.

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Anatomy & Timeline of a Cancelled Delta Airlines Award Ticket (FCO-JFK)

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Good morning everyone, I hope your week is going well.  Back on February 9, I booked a Delta Airlines award ticket for my friend to travel from Rome (FCO) to New York City (JFK) in business class for travel on October 1.  The award ticket cost 80,000 Delta SkyMiles and 329.23 euros (~$388.06) in taxes/fees.  Unfortunately, due to the Coronavirus Pandemic, the flight was cancelled.  In this post, I will share the timeline of when the Delta SkyMiles and award taxes/fees were refunded.

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Keep, Cancel or Convert? American Express Platinum Delta SkyMiles Credit Card ($250 Annual Fee)

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Updated 8/11/20 at 8:35am: The $1.38 credit adjustment posted to my account and and I now have a $0 balance on my credit card.

Good afternoon everyone, I hope you had a great weekend and your week is off to a great start.  As part of my Keep, Cancel or Convert? series, I like to evaluate and reevaluate credit cards to make sure they still deserve a spot in my wallet.  In today’s post, I will review my American Express Platinum Delta SkyMiles Credit Card, which I wrote about last year in My July App-O-Rama Credit Card Results (Spoiler: 4 out of 5 Approved).  I signed up for this credit card when there was a limited time sign up bonus of 70,000 Delta SkyMiles after spending $3,000 in 3 months.  After completing the minimum spending requirement and receiving the sign up bonus, I didn’t put any more spend on this credit card.  When the $250 annual fee posted to my account, I called American Express to see if they could waive the annual fee.  Here are the results of my retention call.

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