Tag Archives: American Express

American Express Car Rental Loss & Damage Insurance Coverage Changes (Effective September 1, 2017)

Good morning everyone, happy Sunday!  I was reviewing my recent American Express credit card statement and scrolled to the very end of my statement to see if there were any changes to my credit card terms or benefits.  American Express is making a few changes to their car rental loss and damage insurance benefits, most of them look like improvements to me, but some look like negative changes.  Full disclosure, I have never used the American Express car rental loss, damage insurance, purchase protection, or any of these card member benefits, so I am no expert here.  If you are familiar with those card member benefits, review the changes below to determine if these are improvements or not.  My comments will be in red text.  Please share your thoughts in the comments section.  Thank you.

Notice of Updates to the Additional Benefits of Your Card

  • We are making several updates to your card benefits on September 1, 2017. These benefits are provided to you as part of your Card Membership at no additional charge. Key updates are described in more detail below. If you would like more information about these updates or to receive a Description of Coverage, please visit www.americanexpress.com/benefitsguide to see benefits specific to your Card or call 1-800-854-9783 Monday-Friday 8 am to 8 pm and Saturday 9 am to 6 pm ET.

Car Rental Loss and Damage Insurance* coverage

  • Car Rental Loss and Damage Insurance coverage will now apply to vehicles rented in Ireland, Israel and Jamaica. Consistent with your current benefit, coverage will not apply to vehicles rented in Australia, Italy, and New Zealand.
  • In addition to the vehicle types currently covered, eligible rental vehicles will now include certain types of full sized sport utility vehicles, exotic/expensive cars, full sized vans, trucks, pick-ups and cargo vans.

It is nice to see that 3 new countries are included in car rental loss coverage and that more vehicles are now covered.  I hope Australia, Italy, and New Zealand coverage comes soon, I’m not sure why those 3 countries are excluded. Continue reading

Unboxing my New American Express Blue Business Plus Credit Card & Card Art

Good morning everyone, happy Thursday!  Last week, I applied for the much talked about new American Express Blue Business Plus Credit Card.  The sign up bonus was decent (20,000 Membership Reward Points after spending $3,000 in 3 months), the 2x on all spend for the first $50,000 in purchases every year is great, and having no annual fee is the perfect reason to hold on to this credit card for years to come.  In this post, I will walk you through the approval process and “unbox” the new credit card and show you what the new credit card looks like.  (Disclaimer: there is no box, just a UPS Second Day Air flat envelope.)

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Great First Experience Calling American Express Platinum Concierge for Restaurant Reservations

Good afternoon everyone, I hope your Memorial Day Weekend is going well.  I have the American Express Business Platinum Charge Card and some of the card benefits get a lot of attention: Centurion Lounge access, Priority Pass membership, $200 airline reimbursement annually, Global Entry fee reimbursement, and the 50% Pay with Points rebate on flights.

Surprisingly, there are several other less talked about benefits of the American Express Business Platinum Charge Card too.  One such benefit that I just used for the first time was the American Express Business Platinum Charge Card Concierge (I believe the various versions of the American Express Platinum Charge Card also have this benefit).  I wanted to make a dinner reservation for a special occasion and I wasn’t having any luck with OpenTable (unless I wanted a 5pm or 10pm reservation – no thank you!).  I decided to call the Concierge (1-800-492-8468) and see if they could help me out.  If you have a personal American Express Platinum Charge Card, just call the number on the back of your card and you can navigate to the Concierge Department.

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ICYMI: Travel News Roundup for Friday, May 26, 2017

Hi everyone! Sorry I missed an update last week – I was in New York City for the weekend and was a little swamped. Here’s all the news that caught my eye over the past two weeks:

Airlines + Miles

Aeromexico is starting new flights from Mexico City to Seattle and Portland, and adding new Mexican destinations from Atlanta and Los Angeles. [Travel Codex]

Alaska Airlines added Helsinki-based Finnair as a Mileage Plan partner. [Alaska Airlines]

I bought one of the first tickets on Alaska Airlines’ new service from San Francisco to Mexico City, scheduled to begin August 8. [Travel with Grant]

American Airlines now offers a full refund within 24 hours of purchase if a flight is booked at least 2 days before departure (previously it was 7 days). [Travel Codex]

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Amazing Retention Offer on my American Express Business Platinum Charge Card

Buenos dias everyone. The annual fee posted on my American Express Business Platinum Charge Card on April 26, and since I hate making phone calls, I waited until the very last minute to call about canceling the card. American Express will only refund your annual fee if you cancel or downgrade within 30 days of when the annual fee posts to your card.

Once I finally resigned myself to getting on the phone, I told the representative that I wanted to speak with someone about closing my account because of the recent changes to the Membership Rewards Pay with Points rebate. She mentioned the fact that the card now earns 5 points per dollar spent on amextravel.com, then placed me on hold for several minutes and then handed me off to someone from their OPEN Membership Consulting team.

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