Tag Archives: Frequent Flyer Miles

Southwest Monkey Shuts Down after Southwest Airlines Cease & Desist Letter

A few weeks ago, I let you know about a great new website that allows us to track our Southwest Airlines flights for price drops. It’s called Southwest Monkey. Since that post went live, I’ve been in touch with Pavel, one of the creators. Why? Because I received an email from Southwest Airlines informing me that they had filed a “cease and desist” letter with Southwest Monkey. Not totally unexpected, right? Big corporation, little monkey :(

I contacted Pavel to see what was going on. Here’s what he told me as of a few days ago:

“As you know, we have been approached by Southwest Airlines to close down the service in a form of a few “cease and desist” letters (I believe you have gotten at least one of them). We had until last Wednesday to shut down, but as you can see, we have not complied with the request. We have posted a blog post on our website — https://www.swmonkey.com/blog/cease_desist/ — that explains what happened. We are trying to raise awareness of Southwest bullying and public information issues.”

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Come Say Hi to Grant this Weekend at FTU Travel Expo / Signature in Chicago

Good morning everyone, happy Friday. I hope you all have excited weekend plans. If your weekend plans involve going to Frequent Traveler University (FTU) Travel Expo or Signature in Chicago, come say hi to me. I will be walking around the FTU Travel Expo for a few hours on Saturday (11/18) and attending the FTU Signature presentations on Saturday and Sunday (11/18-11/19).

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Alaska Airlines Changes No-Show Refund Policy

Just the other day, I received this email from Alaska Airlines and something caught my attention. It was the usual Check In For Your Flight email, but up at the top, even before my flight and confirmation information, was this notice about their updated no-show refund policy. They’ve made changes based on when you bought or last changed your ticket.

Here’s what you need to know!

If you’re going to miss your flight, let us know.

Learn about our updated no-show policy.

We’re dedicated to flying on time, minimizing any impacts of overbooking, and helping get seats for guests who need to travel at the last minute. To improve our ability to do these, we’re updating our no-show policy.

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Hawaiian Airlines Winter Sale Ends Tomorrow! Fares Starting at $397 Roundtrip

It used to be that any roundtrip fare under $300 from the west coast to Hawaii was an amazing deal. That dates me, for sure. Then it was any RT fare under $350 was “the deal”. Now it’s a fare under $400 that gets you thinking about jumping on board and heading to the islands. There are three times of the year I think are best to get away to Hawaii. Crowds have thinned out and prices have come down. This sale speaks to one of those times: after the New Year and before spring break. The good deals are mainly from the west coast cities to Maui and Oahu.

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Break Up Letter from Comenity Virgin America Visa Credit Card

Good morning everyone, happy Friday.  By the time you read this post, I will be on my way to Chicago for the Chicago Seminars travel conference.  I’m a little late to the party here, but Doctor of Credit was the first I saw to cover this story.  Virgin America is shutting down their credit card program and sent out the following letter to cardholders.  Long story short, if you do nothing, your Comenity Virgin America Premium Visa Credit Card or Comenity Virgin America Visa Credit Card will be closed on January 4, 2018 and all benefits of using the credit card will end on December 31, 2017.  Based on when you paid your annual fee, you will receive a prorated refund on the annual fee, based on the January 4, 2018, closing date.  Please check out page 2 and 3 of the letter for more information.

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