Grant is the Southwest Airlines maven around here, so you’d think I would know better. But I just had an epic fail with Southwest Airlines and want to save you from making the same mistake and losing money. In my defense, and really there is no defense for letting this happen, I must at least let you know that I rarely fly Southwest Airlines. A while ago, I bought a ticket for a Southwest Airlines flight which I ended up cancelling. That part was easy and the dollar amount was put into a Southwest Airlines travel fund (read How to Cancel Southwest Airlines Flights (Paid or Points) & View Travel Funds).
But these funds do expire, so I was keeping track of the expiration date. I was super close to having the travel funds expire and voila, I had a Southwest Airlines flight I needed to book that I could use my Southwest Airlines travel funds for. But my epic fail was not remembering that the funds can ONLY be used for the individual named on the ticket. That was me! So when I went to book a flight, I wanted to get two tickets (for my 2 friends) and it wouldn’t go through. I couldn’t figure out what the issue was, but Grant knew the answer. Continue reading