Good morning everyone, I hope your weekend is going well. On October 31, I called Bank of America about my Bank of America Business Advantage Unlimited Cash Rewards (UCR) Credit Card and told the rep I wanted to close the credit card because I wasn’t using it anymore. The rep offered me a $50 retention offer with no spend if I kept the credit card open and I said yes. Fast forward to December 7, I still had not seen the $50 retention offer, which I assumed would show up as a $50 statement credit. As part of my daily routine, I check my Bank of America app and did not see any credits show up on my UCR. When I called Bank of America to inquire about the status of my $50 retention offer, the rep put me on hold for a few minutes to read the notes and see what happened. When the rep returned, I was told that the $50 retention offer was put into my Cash Rewards. I never thought to check there. In this post, I will show you where to go to find the retention offer in the Cash Rewards and the various redemption options.
To get started, sign into your Bank of America account (either online or via the app), select your business credit card account, and then select the corporate account.