Good afternoon everyone. A few weeks ago, Laura and I were driving to Lake Tahoe for vacation. During the drive, I started getting emails from the MileagePlus X app (the app where you can earn United Airlines miles for buying gift cards). The first confirmation email came in at 12:48pm for a $10 Apple eGC. Then over the next 5 minutes, I received 4 more confirmation emails for $500 Saks Fifth Avenue eGCs. Uhh oh, this was bad. Then I got an email from United Airlines that said:
Your MileagePlus account information has been updated – We wanted to let you know your MileagePlus account information has changed. For your security, we can’t specify exactly what was updated, but it may include your address, phone number, password or other details.
Oh boy, now the hacker had signed into my United Airlines account and changed my email or password. We exited the freeway and stopped at a gas station. We changed seats so Laura could drive the car and I could call United Airlines about my hacked account and US Bank to report the credit card fraud. This was the start of my journey to restore access to my accounts.
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